Returns & Exchanges

At ALLNET, we want you to be completely satisfied with your electronics; if your purchase doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange. Please ensure all items are in their original packaging with all included accessories and documentation.

Return Process

• 1.
  Initiate Your Request

  Log in to your ALLNET account, navigate to your order history, and select 'Request Return' to generate a unique Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the device in its original box, ensuring all cables, manuals, and components are included to avoid restocking fees.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to the outside of your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition at our warehouse, your refund or exchange will be processed within 5-7 business days.